Woman�s hands typing on a keyboard and using a mouse

Contact Us

We look forward to hearing from you.

If you have an inquiry, wish to leave comments, or even have ideas to make our service even better, we invite you to send us a note. Your input is important to us. Depending on the nature of your request, please allow us up to 10 business days to respond to your feedback.

* denotes a required field.

If you are moving to a new location, please fill out our moving request form.

Customer Service


Available weekdays between 8am - 8pm
and Saturdays between 9am - 3pm
(Excluding statutory holidays)

Power Out?

Report Outage

Or call our 24/7 outage line
613-738-0188

 

An open moving box

If you are moving to a new location, please fill out our moving request form.

 

Hydro Ottawa Limited

  • 2711 Hunt Club Road, PO Box 8700
  • Ottawa, ON K1G 3S4